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Return and Refund Policy

Northern Fir will happily accept returns of full priced merchandise that is in the original condition in which it was received for up to 14 days after it is received. In order to initiate a return, send an email to trevor@northernfirbeard.com with your order number and the reason for the return. Returns must be approved by Northern Fir.

Upon approval of your return request, please send the items in their original packaging (if possible) to the following address:

Northern Fir
Attn: Returns
407 Swanee Drive Unit A
Austin, TX 78752

Once the returned items are received by Northern Fir, you will receive a notification email that your return is being processed. If your return meets the above criteria, we will promptly issue a refund to you in the original form of payment.

Customers are responsible for paying their own shipping costs for returning their item. Shipping costs are non-refundable.

All sale items are considered final sale and therefore non-refundable.

For any other questions or inquiries about your order, please email trevor@northernfirbeard.com.